SMS Terms & Conditions

1. What You Will Receive

Helen's Project sends text messages to people who have agreed to receive them. Messages may include:

• Appointment reminders, confirmations, and scheduling updates
• Replies to questions or requests you have sent us
• Updates about the services you have asked about

For your privacy, we do not include clinical or health details in text messages.

2. How You Opt In

You opt in by giving us your mobile number and agreeing to receive text messages, for example by checking the consent box on one of our web forms, or by telling a member of our team by phone or in person. Agreeing to receive text messages is not a condition of receiving care or any other service from Helen's Project.

3. Message Frequency & Cost

• Message frequency varies.
• Message and data rates may apply, depending on your mobile plan.

4. How to Opt Out

To opt out at any time, text STOP in reply to any message. You will receive one message confirming that you have been unsubscribed, and we will not send you further text messages unless you opt in again. You can also ask us to stop by calling (830) 400-7037.

5. Getting Help

For assistance, text HELP in reply to any message, call (830) 400-7037, or visit our website at https://www.helensproject.org/.

6. Carriers

Mobile carriers are not liable for delayed or undelivered messages.

7. Your Privacy

SMS consent is not shared with third parties or affiliates. We do not share, sell, or rent your mobile phone number or your text-messaging opt-in data and consent with any third party or affiliate for their marketing or promotional purposes.

Visit https://www.helensproject.org/privacy-policy for our Privacy Policy and https://www.helensproject.org/sms-terms for these Terms of Service.

8. Changes to These Terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us